Adding Linked items or Additional Products (packaging / free gifts)

Modified on Wed, 23 Aug, 2023 at 12:39 PM

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Overview

You can setup the system to automatically add products to orders when certain conditions are met.

This could be scenarios such as:
 

  1. Free gift with every eBay order over £50
  2. Free set of batteries when remote control toy is ordered
  3. Special box or packaging item added when fragile item ordered
  4. Leaflet given out with every order

Value / Channel Based


Please navigate to Settings > Customer Account Settings> Additional Order Item Rules


Then select add and fill out the rules that apply

In our scenario every Amazon order above £25 will get a free Christmas card added to the order:






Product Linked


If the rule is dependant on the product being ordered by the customer - you set this up on the product level by navigating to Products > Overview then search for ordered product and click Actions  > Edit:

Click the defaults tab and then the linked product rules tab:


Then just add the product & select QTY you want to link. 


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