Carton deliveries by courier can be delivered to us at anytime, and will be booked into stock in the time frame set out in the SLA agreed with us.
Carton Deliveries:
Stage 1 - Please raise ASN (Advanced Shipping Note) on the OMS. Separate Guide here for adding an ASN.
Stage 2 - Please ensure products have all relevant details such as Barcode in the OMS.
Stage 3 - Once delivered to us we will assign 'Delivered' and you will be notified.
Stage 4 - We unpack cartons, separate SKUs and scan onto shelves.
Stage 5 - You will receive an 'ASN Booked In' notification informing of received quantities against expected quantities Once scanned into pick locations, you will have live access to stock levels and locations within the warehouse.
Pallet / Container Deliveries:
Note: Any delivery over 3 pallets need to be booked in with us
Stage 1 - Add ASN to the OMS
Stage 2 - Booking in the delivery with us:
- If we are organising transport we will book in for you.
- If you have your own transport agent please get them to book in with us by email with requested delivery dates. Alternatively, please book in yourselves with us by emailing team@whitehouse-solutions.co.uk
Stage 3 - Once delivered to us you will receive an automatic 'Delivered' notification.
Stage 4 - We will break down pallets and separate by SKUs ready for scanning into pick locations.
Stage 5 - Once booked in you will receive notifications of what we have received.
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